Personal Data Processing Policy

1. General Provisions

This Policy sets out how personal data of visitors to dom.novotelarmenia.ru (the "Site") is processed and protected. By submitting data through the enquiry, viewing-request or callback forms, the user confirms agreement with this Policy.

Data controller: [operator name to be specified]. Contact for data protection enquiries: info@aicores.ru.

2. Data We Collect

• full name;
• phone number;
• email address (if provided);
• the content of the message submitted via the form;
• technical data: IP address, cookies, web analytics data (Yandex.Metrica).

3. Purposes of Processing

• responding to and processing user enquiries;
• consulting on the residence and terms of purchasing an apartment;
• arranging calls, viewing appointments and tailored offers;
• improving the Site and analysing its usage.

4. Legal Basis

Processing is based on the user's consent, given when submitting data through the Site's forms, and in accordance with applicable law.

5. Disclosure to Third Parties

The Controller does not disclose personal data to third parties except as required by law, or to service providers supporting the Site's operation (hosting, Yandex.Metrica web analytics, WhatsApp/Telegram messaging for manager contact), who process data on the Controller's behalf.

6. Storage and Security

Data is retained no longer than necessary for the purposes of processing or as required by law. The Controller takes reasonable organisational and technical measures to protect data against unauthorised access, alteration, disclosure or destruction.

7. User Rights

Users may request information about the processing of their data, request correction, blocking or deletion, and withdraw their consent to processing, by contacting the Controller at +7 905 578 78 07 or via email at info@aicores.ru.

8. Cookies and Analytics

The Site uses cookies and web analytics tools (Yandex.Metrica) to operate correctly and improve the service. Users may disable cookies in their browser settings, which may affect certain Site functions.

9. Changes to this Policy

The Controller may amend this Policy. The current version is always available on this page.